1.  What personally identifiable information Aristech Acrylics LLC ("Avonite Surfaces" collects;
2. What personally identifiable information third parties collect through the Site;
3. What organization collects the information;
4. How Aristech Acrylics LLC uses the information;
5. With whom Aristech Acrylics LLC may share Site user information;
6. What choices are available to Site users regarding collection, use and distribution of the information;
7. What types of security procedures are in place to protect the loss, misuse or alteration of information under Aristech Acrylics LLC control; and
8. How Site users can correct any inaccuracies in the information.

If Site users have questions or concerns regarding this statement, they should first contact Marketing and Communications Department at Aristech Acrylics LLC 7350 Empire Drive Florence, KY 41042 or 1.800.353-9858.

Information Collection and Use

Information Collection
Aristech Acrylics LLC is the sole owner of the information collected on the Site. Aristech Acrylics LLC collects information from Site users at several different points on the Site.

Registration
When a Site user completes the registration form. During registration a Site user gives contact information (such as name and e-mail address). We use this information to contact the user about products and services on our Site for which he has expressed interest. It is optional for the user to provide demographic information, and unique identifiers (such as, username and password), but providing this information is encouraged so we can offer a more personalized experience on our Site.

Order
We request information from the Site user on our order form. A Site user must provide contact information (such as name, e-mail, billing and shipping address). Aristech Acrylics LLC uses this information to fill customers' orders. If we have trouble processing an order, the information is used to contact the user.

Information Use
The information we collect in sending literature and information to our clients:

Profile
We store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of Site users. A profile is stored information that we keep on individual Site users that details their viewing preferences. Consequently, collected information is tied to Site users' personally identifiable information to provide offers and improve the content of the Site for the user. This profile is used to tailor a user's visit to our Site, and to direct pertinent marketing promotions to them. We do not share your profile with other Site users or third parties.

Cookies
A cookie is a piece of data stored on the Site user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our Site. We use both session ID cookies and persistent cookies. For the session ID cookie, once Site users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

By setting a cookie on our Site, users would not have to log in a password more than once, thereby saving time while on our Site. If users reject the cookie, they may still use our Site. The only drawback to this is that the user will be limited in some areas of our Site. For example, Persistent cookies enable us to track and target the interests of Site users to enhance the experience on our Site. See the "Profile" section.

Some of our business partners use cookies on our Site (for example, advertisers). However, we have no access to or control over these cookies, once we have given permission for them to set cookies for advertising.

This privacy statement covers the use of cookies by Aristech Acrylics LLC only and does not cover the use of cookies by any advertisers.

Log Files
Like most standard site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the Site, track a Site user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. IP addresses are tied to personally identifiable information to enable our Web-based service. We use a tracking utility that uses log files to analyze user movement.

Clear Gifs (Web Beacons/Web Bugs)

We employ a software technology called "clear gifs" (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our Site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Site users. The main difference between the two is that clear gifs are invisible on the page and are much smaller, about the size of the period at the end of this sentence.

Clear Gifs can "work with" existing cookies on a computer if they are both from the same web site or advertising company. That means, for example, that if a person visited "www.companyX.com", which uses an advertising company's clear gif, the web site would match the clear gif's identifier and the advertising company's cookie ID number, to show the past online behavior for that computer. This collected information would then be given to the advertising company.

In addition, we use clear gifs in our HTML-based e-mails to let us know which e-mails have been opened by the recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If Site users would like to opt-out of these e-mails, please see the Opt-out section.

Communications from the Site

Special Offers and Updates
We send all new members a welcoming e-mail to verify password and Site username. Established members will occasionally receive information on products, services, special offers, and a newsletter. Out of respect for the privacy of Site users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.

Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send Site users an e-mail. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

Customer Service
We communicate with Site users on a regular basis to provide requested services and concerning issues relating to their account. We reply via e-mail or phone, in accordance with the users' wishes.

Sharing

Legal Disclaimer
Though we make every effort to preserve Site user privacy, we may need to disclose personal information when required by law, wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process, or when advised by, and in reliance on, counsel. We DO NOT Share Personal Information with Third Parties.

Aggregate Information (non-personally identifiable)
We share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information. We DO NOT share personal information with Third Parties.

Service Providers
We do not currently partner but we maintain the option to do so in the future. When the Site user signs up for these particular services, we share names, or other contact information that is necessary for the third party to provide these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Business Transitions
In the event Avonite participates in a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets, Site users' personal information will, in most instances, be part of the assets transferred.

Users of our site are always notified when their information is being collected by any outside parties. We do this so our Site users can make an informed choice as to whether or not they should proceed with services that require an outside party.

Links
This Web site contains links to other sites. Please be aware that Avonite is not responsible for the privacy practices of such other sites. We encourage our Site users to be aware when they leave our Site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Site.

Surveys & Contests

From time-to-time our site requests information from Site users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name, billing and shipping address), and demographic information (such as zip code). Contact information will be shared with the contest survey sponsors to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Site users' personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users' personally identifiable information for any secondary purposes.

Security
This Site takes every precaution to protect our Site users' information. When Site users submit sensitive information via the Site, their information is protected both online and off-line.
If users have any questions about the security at our Site, they may e-mail us at sales@avonite.com.

Correcting/Updating/Deleting/Deactivating Personal Information
If a Site user's personally identifiable information changes (such as zip code, phone, e-mail or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can usually be done at the or by e-mailing Customer Support at sales@avonite.com. Also they may, contact us by telephone or postal mail at the contact information listed below.

Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our Site users can be aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use Site users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via e-mail. Site users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also e-mail users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Important Notice
The information and statements in this guide have been researched by Aristech Acrylics LLC, but are not construed as a warranty or representation for which we assume legal responsibility. The Site user of this guide must determine the suitability for their own particular purpose of any information, services or products referred to the Site. Users may call Avonite Surfaces Technical Service Department (1.800.866.8324) with specific questions regarding their proposed design. No warranty of merchantability or fitness for a particular purpose is made. Please refer to the Warranty section for details of Avonite Surfaces' Limited Warranty, and of our Installed Warranty.

Nothing in this Site is to be taken as permission, inducement or recommendation to practice any patented invention without a license. Please adhere to patent laws.

Any information or suggestions concerning applications, specifications compliance with codes and standards is provided solely for your reference, but without any representation as to accuracy or suitability. The user of this Site must determine the suitability of any information services or products for their specific application. Avonite is not responsible for verifying and testing the suitability for specific applications. Trademarks and copyrights are the property of their respective owners. © 2002 Avonite Incorporated.

Contact Information
If Site users have any questions or suggestions regarding our privacy policy, please contact us at:
Phone: 1.800.428.6648
Fax 505.864.7790
E-mail: sales@avonitesurfaces.com
Postal Address: 1945 South Highway 304, Belen, NM 87002
Internet URL: www.avonitesurfaces.com

TERMS OF USE
Aristech Acrylics LLC maintains www.avonitesurfaces.com (the "Site") on the Internet to provide you with information about Aristech Acrylics LLC products and services and to facilitate communication with Aristech Acrylics LLC, and its related companies. Aristech Acrylics LLC requires that all the visitors to our site adhere to the following rules and regulations. By accessing the Site you indicate your acknowledgment and acceptance of these terms and conditions. From time to time we may revise these terms and conditions.

Copy in the pages, screens, text and images appearing at the Site is copyrighted and owned by Aristech Acrylics LLC, or others as indicated. The information and materials contained in the Site may not be copied, displayed, distributed, downloaded, licensed, modified, published, reposted, reproduced, reused, sold, transmitted, used to create a derivative work or otherwise used for public or commercial purposes without the express written permission of Aristech Acrylics LLC.

Not all of the products or services described on the Site are available in all geographic areas. You may not be eligible for all the products or services described. Aristech Acrylics LLC, reserves the right to determine the eligibility for any of its products or services.

Any communication or material you transmit to us via the Site or Internet electronic mail is on a non-confidential basis and may be used by Aristech Acrylics LLC for any purpose within the limits of our privacy statement including reproduction, publication broadcast and posting.

We will use our best efforts to include accurate and up to date information on the Site, but we make no warranties or representations as to the accuracy of the information. You agree that all access and use of the Site and its contents is at your own risk. By using the Site, you acknowledge that we specifically disclaim any liability (whether based in contract, tort, strict liability or otherwise) for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with your access to or use of the Site, (even if we have been advised of the possibility of such damages) including liability associated with any viruses which may infect a user's computer equipment.

With regard to services or products purchased or obtained by the user through the Site from a non-Aristech Acrylics person or entity, Aristech Acrylics LLC makes no warranty of merchantability or fitness for a particular purpose with regard to such services and products. Aristech Acrylics LLC specifically disclaims all other warranties with regard to said services and products.